Degraded Performance
Incident Report for Logikcull
Performance has remained stable since the site operations team's efforts earlier today and this incident is now resolved.
Posted Mar 20, 2018 - 13:55 EDT
A fix has been implemented and we are monitoring the results.
Posted Mar 20, 2018 - 13:10 EDT
Processing (Uploads/Downloads) has been restored. All features of the application have returned to an Operational state.
We will continue to monitor the platform.
Posted Mar 20, 2018 - 13:10 EDT
We are monitoring Review and Search functions since they were restored earlier. Performance around Uploads and Downloads is still degraded. We are working to fully restoring these capabilities.
Posted Mar 20, 2018 - 12:35 EDT
We have brought Logikcull back with document search and review functionality enabled. Upload and download functionality is still being addressed. We will update as soon these functions are restored.
Posted Mar 20, 2018 - 12:03 EDT
We've identified the cause of performance issues being availability of Amazon Web Services. As this is affecting most areas of the application, we have put up an outage page while we address the issues. We'll continue to update our status as work progresses.
Posted Mar 20, 2018 - 11:47 EDT
We are investigating reports of connectivity issues around Amazon Web Services (AWS). This is impacting the availability of Logikcull. We are working quickly with AWS to address the issues.
Posted Mar 20, 2018 - 11:33 EDT
Our site operations team is investigating reports of slow performance in Logikcull.
Posted Mar 20, 2018 - 11:20 EDT